B2B Privacy Policy
NMH Tech, Inc. (“NMH Tech,” “NMH,” “we,” “us,” or “our”) respects the privacy of our customers, website visitors, business contacts, government and institutional buyers, suppliers, and other individuals who interact with us.
NMH Tech operates primarily as a business-to-business (B2B) ecommerce supplier, reseller, and procurement partner serving commercial businesses, government agencies, educational institutions, healthcare organizations, nonprofit organizations, government contractors, resellers, and other professional and institutional purchasers.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:
Visit or use our website
Create or use an account
Request a quotation
Submit a Purchase Order
Place an online order
Contact our sales or customer-service team
Request product information
Participate in a procurement transaction
Subscribe to communications
Otherwise interact with NMH Tech
For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, or can reasonably be linked with an individual, where applicable law treats that information as personal information or personal data.
1. Information We Collect
The information NMH Tech collects depends on how you interact with us.
Business and Contact Information
We may collect:
Name
Job title
Company or organization name
Department
Business address
Billing address
Shipping address
Email address
Telephone number
Business contact information
Although NMH Tech primarily serves organizations, information identifying an employee, representative, purchaser, or other individual associated with an organization may constitute personal information.
Account Information
If you create or use an account, we may collect:
Account name
Username
Email address
Account preferences
Organization information
Account activity
Login and security information
Order history
Saved shipping or billing information
Passwords are intended to be protected through appropriate security controls and should not be shared with NMH Tech personnel.
RFQ and Procurement Information
When you request a quote, submit a Purchase Order, or communicate a purchasing requirement, we may collect:
Manufacturer part numbers
Product descriptions
Quantities
Requested delivery dates
Delivery locations
Contract numbers
Purchase Order numbers
Government or institutional purchasing information
End-user information
End-use information
Reseller information
Tax-exemption information
Project requirements
Procurement documentation
Special delivery instructions
Other information necessary to respond to the requirement
Order and Transaction Information
When you purchase from NMH Tech, we may collect:
Products ordered
Quantities
Prices
Order numbers
Invoice numbers
Purchase Order numbers
Billing information
Shipping information
Payment status
Transaction history
Shipping and tracking information
Returns and RMA information
Customer-service communications
Payment Information
Payments may be processed through third-party payment processors, banks, or financial institutions.
Depending on the payment method, these providers may process:
Credit-card information
Bank-account information
Billing address
Transaction identifiers
Payment authorization information
Fraud-prevention information
NMH Tech may receive limited payment information such as transaction status, payment method, authorization information, or the last digits of a payment card rather than complete payment credentials.
Tax and Business Documentation
For business, reseller, government, or tax-exempt transactions, we may collect documentation such as:
Resale certificates
Sales-tax exemption certificates
Business-identification information
Government purchasing documentation
Contract information
Credit applications
Trade references
Other documents necessary to establish account or purchasing status
Customer Support Information
If you contact us, we may collect:
Your contact information
Order details
Product information
Support requests
Return requests
Warranty information
Communications with our team
Documents or photographs you voluntarily provide
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through server logs, cookies, security systems, analytics technologies, and similar tools.
This may include:
IP address
Browser type
Device type
Operating system
Referring website
Pages viewed
Date and time of visits
Website navigation activity
Session information
Approximate geographic information derived from IP address
Cookie identifiers
Device identifiers
Shopping-cart activity
Website interactions
Security and fraud-detection information
We use this information to operate, secure, maintain, analyze, and improve our website and ecommerce services.
3. Cookies and Similar Technologies
NMH Tech uses cookies and similar technologies for purposes such as:
Website functionality
Shopping-cart functionality
Security
Fraud prevention
Remembering preferences
Session management
Website analytics
Performance monitoring
Understanding website usage
Improving our B2B ecommerce services
Cookies may be placed by NMH Tech or by third-party service providers supporting website functionality, analytics, security, payments, or other website operations.
Where required, you may be provided with options to Accept, Reject, or Manage certain categories of cookies.
Essential cookies required for security, shopping-cart functionality, transaction processing, or core website operations may operate regardless of optional cookie preferences where permitted by law.
You may also control cookies through your browser settings. Disabling certain cookies may affect website functionality.
4. How We Use Personal Information
NMH Tech may use personal information to:
Operate and maintain our website
Create and manage accounts
Respond to RFQs
Prepare quotations
Process Purchase Orders
Process online orders
Verify transactions
Process payments
Prevent fraud
Confirm product availability
Coordinate product sourcing
Arrange shipping and delivery
Provide tracking information
Process returns and RMAs
Provide customer service
Manage business and institutional accounts
Evaluate credit requests
Process tax-exemption documentation
Maintain transaction records
Respond to government and institutional purchasing requirements
Comply with manufacturer or distributor requirements
Verify end users or end uses where necessary
Comply with export-control and sanctions requirements
Protect our systems, website, customers, and business
Detect suspicious or unauthorized activity
Improve website functionality
Analyze business and website performance
Maintain accounting and tax records
Resolve disputes
Enforce our agreements and policies
Meet legal and regulatory obligations
5. B2B Communications
NMH Tech may use business contact information to communicate with customers and prospective customers regarding:
Product inquiries
RFQs
Quotations
Purchase Orders
Product availability
Pricing
Orders
Payments
Shipping
Delivery
Returns
Warranty matters
Account administration
Procurement opportunities
Customer-service requests
Other business-related communications
Transactional communications necessary to process an order, quotation, account, payment, shipment, return, or support request are not dependent on marketing preferences.
6. Marketing Communications
Where permitted by law, NMH Tech may send information regarding:
Products
Services
Promotions
Business purchasing opportunities
New product categories
Company updates
Relevant procurement information
Recipients may unsubscribe from promotional email communications using the unsubscribe mechanism provided in the communication or by contacting NMH Tech.
Unsubscribing from promotional communications does not prevent us from sending transactional or service-related communications regarding active orders, accounts, quotations, payments, deliveries, returns, or other business transactions.
7. How We Disclose Information
NMH Tech may disclose personal information when reasonably necessary to operate our business, fulfill transactions, provide services, protect our systems, or comply with law.
We may disclose information to the following categories of recipients.
Manufacturers and Distributors
Information may be provided to manufacturers, distributors, wholesalers, or fulfillment partners when necessary to:
Confirm availability
Process orders
Register products
Fulfill software licenses
Provide warranties
Arrange direct shipments
Meet manufacturer program requirements
Process returns
Provide technical support
Shipping and Logistics Providers
We may provide necessary delivery information to:
Parcel carriers
Freight carriers
Warehouses
Logistics providers
Delivery services
Fulfillment partners
Information may include recipient name, company, shipping address, telephone number, email address, and delivery instructions.
Payment and Financial Service Providers
Payment processors, financial institutions, banks, fraud-prevention providers, and related service providers may receive information necessary to process, verify, authorize, or protect transactions.
Technology and Service Providers
We may use third parties providing:
Website hosting
Cloud infrastructure
Cybersecurity
Email services
Ecommerce technology
Analytics
Database services
Customer support systems
Accounting services
Data storage
Backup services
Fraud prevention
Other business-support functions
These providers may process information as necessary to perform services for NMH Tech.
Professional Advisers
Information may be disclosed when reasonably necessary to:
Attorneys
Accountants
Auditors
Insurance providers
Consultants
Other professional advisers
Government and Regulatory Authorities
We may disclose information when reasonably necessary to comply with:
Laws
Regulations
Court orders
Subpoenas
Government requests
Tax requirements
Export controls
Sanctions requirements
Law-enforcement requests
Other lawful obligations
8. Business Transfers
If NMH Tech participates in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or transfer of all or part of its business, information may be disclosed or transferred as part of that transaction, subject to applicable law.
9. Sale and Sharing of Personal Information
NMH Tech does not sell personal information for monetary consideration as part of its ordinary B2B ecommerce operations.
Some U.S. privacy laws may define “sale,” “sharing,” or similar concepts more broadly and may include certain disclosures involving online advertising or tracking technologies.
Where applicable law provides a right to opt out of such processing, NMH Tech will provide an applicable method for exercising that right.
Cookie preferences may also be managed through available website cookie controls.
10. Targeted Advertising and Analytics
NMH Tech may use analytics, measurement, or advertising technologies to understand website activity, evaluate website performance, measure marketing effectiveness, or promote our products and services.
Depending on the technology used and applicable law, certain activities may be considered targeted advertising, sharing, or similar processing.
Where applicable law provides an opt-out right, eligible individuals may exercise that right through available cookie controls or by contacting NMH Tech.
11. Data Retention
NMH Tech retains personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, contractual, security, accounting, tax, regulatory, and legal requirements.
Retention periods may depend on factors such as:
Account status
Transaction history
Warranty requirements
Contract requirements
Government procurement requirements
Tax obligations
Accounting requirements
Fraud prevention
Dispute resolution
Legal obligations
Manufacturer or distributor requirements
Information that is no longer reasonably required may be deleted, anonymized, or securely disposed of in accordance with applicable procedures and law.
12. Data Security
NMH Tech uses reasonable administrative, technical, and organizational measures designed to protect information against:
Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction
Security measures may include access controls, authentication, encryption where appropriate, network security, monitoring, backups, employee controls, and third-party security services.
No website, network, database, transmission method, or storage system can be guaranteed to be completely secure.
Customers are also responsible for protecting their account credentials and notifying NMH Tech promptly if they suspect unauthorized use of an account.
13. Payment Security
Payment transactions may be processed through third-party payment-service providers.
NMH Tech does not require customers to send complete payment-card numbers through ordinary email.
Customers should not transmit unencrypted payment-card information, passwords, or other highly sensitive credentials through ordinary email unless NMH Tech specifically provides an authorized secure method.
14. Fraud Prevention and Verification
To protect NMH Tech and our customers, we may use information to:
Verify identity
Confirm billing information
Confirm shipping information
Review transaction risk
Detect unusual activity
Prevent payment fraud
Investigate chargebacks
Protect customer accounts
Verify business or organizational status
We may request additional information when reasonably necessary to verify a transaction or prevent fraud.
15. Government, Institutional, and Reseller Transactions
Government, institutional, reseller, and other specialized B2B transactions may require additional information or documentation.
This may include:
Government agency information
Purchase Order details
Contract numbers
Tax-exemption certificates
Resale certificates
End-user information
End-use information
Export documentation
Funding or delivery information
Other procurement documentation
We use this information to process the transaction, meet applicable procurement requirements, verify eligibility, coordinate fulfillment, and comply with applicable legal or contractual obligations.
16. Third-Party Websites and Services
Our website may contain links to websites, manufacturer resources, payment services, shipping providers, social media platforms, or other third-party services that NMH Tech does not control.
This Privacy Policy does not govern the privacy practices of independent third parties.
Customers should review the applicable third party's privacy policy before providing information directly to that party.
17. Privacy Rights
Depending on your state of residence and applicable privacy law, you may have certain rights regarding your personal information.
These rights may include the right to:
Confirm whether we process your personal information
Access certain personal information
Correct inaccurate information
Request deletion of certain information
Obtain a portable copy of certain information
Opt out of certain targeted advertising
Opt out of certain sales or sharing of personal information
Opt out of certain profiling activities
Appeal certain decisions regarding a privacy request
Receive information about categories of information collected or disclosed
These rights are subject to applicable legal limitations, exceptions, eligibility requirements, and verification procedures.
18. How to Submit a Privacy Request
To submit a privacy-related request, contact:
Email: sales@nmhshop.com
Phone: 571-485-8682
Please indicate that your request concerns Privacy Rights and provide sufficient information for us to identify and verify the request.
We may request additional information when reasonably necessary to verify your identity or authority to make the request.
We will respond within the period required by applicable law.
19. Authorized Agents
Where applicable law permits an authorized agent to submit a privacy request on behalf of an individual, NMH Tech may require reasonable documentation confirming the agent's authority and may separately verify the identity of the individual.
20. Appeals
Where applicable law provides a right to appeal a decision concerning a privacy request, you may submit an appeal by contacting:
Please include “Privacy Appeal” in the subject line and provide sufficient information to identify the original request and decision.
21. Non-Discrimination
Where prohibited by applicable law, NMH Tech will not unlawfully discriminate against an individual for exercising applicable privacy rights.
Certain differences in service may nevertheless occur where information is reasonably necessary to provide a requested product, transaction, account, or service.
22. Children's Privacy
NMH Tech's website and services are designed primarily for business, government, institutional, and professional purchasing and are not directed to children under the age of 13.
We do not knowingly collect personal information directly from children under 13 through our B2B ecommerce services.
If you believe a child has provided personal information to NMH Tech, please contact us so that we can review the matter and take appropriate action.
23. U.S.-Based Operations
NMH Tech is a United States company, and our website and ecommerce operations are primarily intended for U.S. business, government, institutional, and professional customers.
Information may be processed or stored in the United States or other locations where our authorized service providers operate, subject to applicable contractual and legal requirements.
24. Do Not Track and Privacy Signals
Browser-based privacy technologies continue to develop.
Where applicable law requires NMH Tech to recognize a legally valid browser-based opt-out preference signal, NMH Tech will process supported signals in accordance with applicable requirements and our technical capabilities.
Other “Do Not Track” signals may not have a uniform industry-standard response.
25. Changes to This Privacy Policy
NMH Tech may revise this Privacy Policy from time to time to reflect changes in:
Business practices
Website functionality
Technology
Service providers
Legal requirements
Privacy practices
The updated policy will be posted on our website with a revised effective date.
Material changes will be communicated where required by applicable law.
26. Relationship to Other NMH Policies
This Privacy Policy should be read together with applicable NMH Tech policies and agreements, including:
B2B Terms and Conditions
Shipping Policy
Return Policy
Cookie Notice
Applicable quotations
Order confirmations
Written contracts
If a separately executed agreement contains specific confidentiality or data-protection requirements, those provisions may also apply to the applicable transaction.
27. Contact NMH Tech
Questions regarding this Privacy Policy, our privacy practices, or a privacy request may be directed to:
NMH Tech, Inc.
7911 Fort Hunt Rd
Alexandria, VA 22308-1205
United States
Phone: 571-485-8682
Email: sales@nmhshop.com
B2B Technology. Essential Supplies. Complete Procurement Solutions.